Terms and Conditions

By enrolling in the Pacific Eye Institute mobile alerts program, you agree to receive SMS messages from us as outlined in these Terms of Service. This service is intended to keep you informed about our services, promotions, and important updates related to your eye care.

1. Types of SMS Messages Sent

• Informational Messages: Receive updates on appointments, service reminders, and essential announcements regarding our operations.
• Promotional Messages: Get exclusive offers, special events notifications, and eye care-related promotions.
• Service Reminders: Timely notifications to help you stay on track with scheduled services or follow-up care tips.

2. Message Frequency

• The number of messages you receive may vary, with a typical frequency of multiple messages per month.
• Message volume may increase during special campaigns, seasonal promotions, or during critical service updates.

3. Fee Disclosures

• Standard message and data rates charged by your wireless carrier will apply.
• We recommend that you check with your mobile service provider to understand your specific plan details and any additional fees.

4. Opt-Out and Help Instructions

• Opt-Out: You can unsubscribe from all message types, including appointment reminders, at any time by replying STOP. To stop only promotional messages and continue receiving reminders, reply PAUSE.
• Help: If you need assistance or additional information, simply reply with HELP. You can also reach us directly at our helpline numbers:
  • Phone Number: 951-877-3409
  • Email: wecare@pacificeyemd.com

5. Privacy Policy

• Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy.
• For more details on how we collect, use, and protect your data, please review our Privacy Policy.

6. Consent and Participation

• Enrollment in the mobile alerts program is entirely voluntary. Your consent is not a condition for receiving any of our services or making a purchase.
• You may withdraw your consent at any time by following the opt-out instructions provided above.

7. Modifications to Terms

• Pacific Eye Institute reserves the right to update or modify these Terms of Service at any time.
• In the event of changes, updated terms will be posted on our website and communicated via mobile alerts. Your continued participation in the program constitutes acceptance of the revised terms.

8. Disclaimer

• Carriers are not responsible for delayed or undelivered messages.
• Any charges incurred due to your carrier’s message or data rates are solely your responsibility.
• Pacific Eye Institute is not liable for any limitations or fees imposed by your mobile service provider.